Scheduled maintenance notice: Thursday, September 10th at 3 AM / Updated
Procountor was unavailable from 03:00 A.M. to 04:50 A.M.
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Procountor will be unavailable for up to 30 minutes starting at 03:00 AM due to scheduled maintenance.
During this period, both the Procountor web application and API services will be unavailable.
We apologize for any inconvenience and appreciate your understanding.
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July 16, 2026 Prolonged response times for admin support requests
Response times for support requests related to invoicing, contract changes, and package changes are still exceptionally long, approximately 2–4 weeks.
The technical development required for the new system has caused delays for longer than anticipated, and we sincerely apologize for any inconvenience this may have caused.
We process requests in the order they are received and respond to every inquiry, while continuously improving the efficiency of our support operations.
This notice will be updated as the situation progresses.