This page contains all archived service disruption information from the current month.
Incomes Register service break on March 11th, 2026
Incomes Register has a scheduled service break on Wednesday, March 11th from 6 PM until 12AM.
Procountor Incomes Register sending will be closed from March 11th at 5.45 PM until March 12th 12.15 AM.
Earnings payment reports sent during the break will be delivered after March 12th at 12.15 AM. Employer's separate report sent during the break will remain in error and must be sent again.
Procountor Key maintenance Tuesday, March 10th, 2026
The Procountor Key backend systems will be out of service on Tuesday, March 10th from 3 AM. During the maintenance outage, Procountor Key will not be operational and you can only log in to Procountor with a one-time password (use a password list or order a one-time password via text message). For the same reason, payment approvals via Procountor Mobile will not work during the maintenance outage.
We apologize for the inconvenience caused by the outage.
Incomes Register service break on March 8th
Incomes Register has a scheduled service break on Sunday, March 8th from 12 PM until 3 PM. Procountor Incomes Register sending will be closed from March 8th at 11.45 AM until 3.15 PM. Earnings payment reports sent during the break will be delivered after March 8th at 3.15 PM. Employer's separate report sent during the break will remain in error and must be sent again.
March 6th 2026: Possible issue with Procountor login page / Fixed on March 6th
Issue has been fixed on March 6th at 3AM. No action needed.
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Changes made to Procountor on the evening of March 4, 2025 may cause the Procountor homepage to constantly reload. The issue can be fixed by clearing your browser's cookies.
Service break on Wednesday 4th of March from 7PM to 11 PM
Procountor will have a service break on Wednesday 4th of March at 7 pm to 11 pm. Procountor cannot be accessed during this time. We are sorry for any inconvenience.
Incomes Register service break on March 2nd
Incomes Register has a scheduled service break on Monday, March 2nd from 2 PM until 4 PM. Procountor Incomes Register sending will be closed from March 2nd at 1.45 PM until 4.15 PM. Earnings payment reports sent during the break will be delivered after March 2nd at 4.15 PM. Employer's separate report sent during the break will remain in error and must be sent again.
Incomes Register service break on Sat 28 th of February
Incomes Register has a scheduled service break on Saturday 28 th of February from 9AM until 9 PM. Procountor Incomes Register sending will be closed from Sat 28 th at 8:45 AM until 9 :15 PM. Earnings payment reports sent during the break will be delivered after Feb 28 th at 9 :15PM. Employer's separate report sent during the break will remain in error and must be sent again.
Short service break on Wednesday 25th of February at 3 AM
Procountor will have a short service break on Wednesday 25th of February at 3 AM. The outage also affects the API interface and services that use it.
We are sorry for any inconvenience.