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Support

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Written by Procobot
Updated today

You can access the Support view through the Menu button in the bottom right corner.

Mobile app instructions

  • The app’s user interface instructions are categorized by topic. First, select a topic and then the related support article.

Contacting customer service

  • Through the support articles, you can contact Procountor customer service either by calling via the Call customer service button or by sending a support request via the Send message button (currently unavailable).

    • When you send a message, customer service will respond to you via the email address saved in your Personal info and settings - view in the Procountor web version. Please note that if your email address is missing from your information, sending a message to customer service will not be possible.

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