SEB's banking channel is changing
SEB's current banking channel will be discontinued on 30.9.2026 which means that payment traffic and bank statements retrieval will stop working on 30.9.2026 unless necessary actions (see below) are not completed as soon as possible:
Sign a new contract for the new SEB banking channel using the following link: Integration via Service Provider | SEB (https://sebgroup.com/our-offering/cash-management/integration-services/integration-via-service-provider).
Log in to SEB Business Arena and choose connection to Procountor Finland.
Signing can be done by a person who has legal authority to sign on behalf of the company – if you do not have the authority, please forward this information to the person that has an authority to sign.
The new agreement must be signed well before the end of September, no later than September 23, 2026, to ensure sufficient processing time by the bank.
If there are issues with signing the contract or other matters, contact SEB at [email protected].
Once the agreement has been signed, Procountor and SEB will automatically transfer your SEB bank account to the new SEB bank connection channel starting October 1, 2026. After the transfer, payment traffic and bank statement retrieval will continue as normal.
Important note regarding payments with the status Payment queued
If there are payments made from an SEB account in your Procountor environment that have the status Payment queued and a payment date 1st October 2026 or later, these payments must be cancelled.
Payments with the status “Payment queued” must be recreated after the transfer to the new bank connection has been completed on October 1, 2026
How can I check whether my company has scheduled payments that require changes?
Option 1: The easiest way is to retrieve the payments from the Outgoing payments transaction report. Look for payments that meet the following criteria:
Status: Payment queued
Payment date: October 1, 2026 or later
Payment account: An SEB bank account
Option 2: If you do not have access rights to the payment transaction report, you can also search for payments through Receipt search:
Find the pending payments using Receipt search with the search criterion Receipt status: Payment queued.
Sort the retrieved invoices by due date. Invoices with a due date in the future should be reviewed.
Next, check the invoice payment date and payment account. If the invoice is scheduled for payment on or after October 1, 2026 from an SEB bank account, changes to the payment information are required for the payment to be processed successfully.
The same logic applies to salaries, but salary payments must be searched through Salary search.
I found payments with a payment date in the future, on or after October 1, 2026. How do I cancel the payment?
Go to the invoice's Payment view.
From the report mentioned above, you can access it directly by clicking the purchase invoice name.
From the Receipt search results, first select the relevant invoice row and then click Payment.
In the Payment view, cancel the payment using the Cancel payment button.
More detailed instructions for cancelling a payment can be found here.
Once the payment has been cancelled, you can resubmit it for payment in one of the following ways, depending on the situation:
Pay the invoice immediately by setting the payment date to the current date, OR
Pay the invoice on the due date (the payment will remain pending until the due date).
Starting on Thursday, October 1, 2026, payments can again be scheduled normally for future dates. All payments created on or after October 1, 2026 will automatically use the new bank connection details.
What happens if scheduled payments are not cancelled?
If payments scheduled for October 1, 2026 or later are transferred to the bank using the old bank connection details, the payments will fail at the bank and a payment error notification will be generated.
At the same time, you will receive instructions on how to resubmit the payment, including information about Cancel payment.