This article explains how electronic signing works in the Renewed Financial Statement view.
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Electronic signing is only available in the Renewed Financial Statement view.

Electronic signing is an additional paid service that must be activated for your environment before first use. To activate it, you confirm that you are authorised to turn the feature on in this environment and that you understand it is free of charge until 31 December 2026, after which each successful signature is charged. The confirmation includes links to the price list and the user guide. It is required also during the free period, and you can't send signature requests without it.

You can activate electronic signing in either of two places:

Anyone who has full access rights to the closing of accounts tool, or access to the usage settings, can activate electronic signing. If you turn electronic signing off in the usage settings, you are asked to confirm the authorisation again before you can use it.

The service is only available in Procountor’s renewed view, the Renewed Financial Statement view.

Signing order

Company signatories are invited when you send the requests. The auditor receives the invitation after the company signatories have completed their signing, and the invitation tells them the document is ready for their signature.

Signer statuses

The signer statuses update automatically.

The status of the whole signing process is Starting, Started, Completed, Declined, Expired or Cancelled.
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Select Send reminders to remind the pending signers whose turn it is to sign. The auditor can be reminded only after the company signatories have completed their signing.
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If a signer has not signed yet, select Edit email address and enter the correct address. If it is the signer's turn, a new invitation is sent to the new address. Otherwise, the invitation is sent to the new address when the signer's group becomes active.

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If a signer cannot sign, select Excuse signatory. The process continues without their signature. This cannot be undone. At least one company signatory must remain, and the auditor cannot be excused.

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A banner informs you that one or more signatories have declined the request. You can cancel the process and start over, or excuse the declined signers. If a declined signer cannot be excused (for example the auditor), the banner tells you to cancel the process and start over. The decline reason is shown when the signer has given one.
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A banner informs you that the process has expired. Select Extend due date to give the signers more time. The signatures already made are kept.
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Procountor informs you that all signatories have signed the document. Check that the right people have signed, then select Mark as signed and archive. The signed document is archived and replaces the unsigned version. You can find it in the archive and in the banner in the Signatures step.
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Select Signing log to see all signing processes of the financial statement, including cancelled and completed ones. The Signatories tab shows each signer's status and the Event log tab shows the events of the process.

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If the document needs editing after signing has started, cancel the signing process first, edit the document, and mark the earlier stages as ready again.

You can start a new signing process at any time. If the signing process has been completed but the statement is not yet marked as signed, select Restart signing process to unlock the statement for editing. Download the signed document first. A statement that has been marked as signed can no longer be unlocked or edited.

A company or an accounting office has sent a financial statement for signing from Procountor. You sign the financial statement electronically in Docue's signing service. You do not need to log in to Procountor or install anything.
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Select Decline to sign in the top bar. In the dialog that opens, you can write a reason (up to 200 characters) and confirm with the Decline to sign button, or go back with Cancel. The dialog reminds you that your decision and reason are shared with the other participants. The request is declined, and the reason is shown to the person who prepared the financial statement in Procountor.

After you sign, you see the confirmation: "You have signed the document. We'll notify you once all parties have signed and the completed document is available."

In the Signers section, your row moves to the "Completed" group and shows the signing time, for example "Signed on 28/10/2026, 12:49". The next signer, for example the auditor, is shown under "Signing now".
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In the top bar you can download the document with the Download PDF button. The status “In signing” in the top bar describes the whole document, which is still waiting for the other signers.
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When all parties have signed, the heading of the signing page changes to "Signed and sealed" and the status in the top bar to "Completed".

You also receive an email "Asiakirja allekirjoitettu" (document signed): "Your document has been signed by all parties and is now available for download." Select the Download document button (Lataa asiakirja) and download the document by the date stated in the message.

A page is added to the signed document stating that the document has been electronically signed. For each signer, the page shows:

If you open the link in the invitation after the sender has cancelled the signature request or removed you from the signers, you see the message "Allekirjoittaminen peruttu" (Signing cancelled): "This signaturerequest is no longer available. The sender may have cancelled it or removed you from the signers." (the Finnish text is "Tämä allekirjoituspyyntö ei ole enää saatavilla. Lähettäjä on voinut perua sen tai poistaa sinut allekirjoittajista."). If you need a new invitation, contact the person who prepared the financial statement.

The company signatories (for example the board and the CEO) receive the invitation as soon as the signature requests are sent, and they sign in parallel. The auditor receives the invitation only after the company signatories have signed. The auditor's invitation says that the document is ready for their signature.
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If you have not signed, the sender can send you a reminder by email.The signature request has a due date. If the request expires, the sender can extend the due date, and you should then sign within the new time. Signatures already made are kept.
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Check your spam folder. The invitation comes from [email protected]. Ask the person who prepared the financial statement to check your email address. They can correct it in Procountor, and a new invitation is sent to the corrected address

Invoicing is based on signers, not on financial statement documents. Every person who has signed the document electronically counts as one successful signature. Company signatories and the auditor are counted in the same way.
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Example: if a financial statement is signed by three company signatories and one auditor, four signatures are invoiced.
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You are not charged for:

Successful signatures that have already been made are invoiced even if the process is later cancelled, expires or is declined. The final status of the process does not affect invoicing. If you start a new signing process and the signers sign again, the new signatures are also invoiced.
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When you cancel an electronic signing process or restart it, and at least one signer has already signed, the confirmation dialog shows a "Billing note": signatures completed in this session will be invoiced even if you cancel it. The note is shown only when invoicing is enabled and signatures have already been made.
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The time of the signature decides whether it is free:

What matters is when the signature is made, not when the signing process was started. If a process is started in December but a signer signs in January, the signature is invoiced.

You must activate electronic signing for your environment before first use by confirming that you are authorized to do so. This is required also during the free period, and the pricing is shown as part of the
confirmation. You can activate it in the usage settings (Additional features tab) or in the Signatures step. For detailed instructions, see the article Renewed Financial Statement view.
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The charge for electronic signing is added to your environment's Procountor invoice.
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Electronic signing is available only in production environments and cannot be used in test environments

What is electronic signing?

You send the financial statement for signing from Procountor, and the company signatories and the auditor sign it electronically. The feature has been implemented in cooperation with Docue. The feature is coming in November 2026.

Who signs first?

The company signatories (board and CEO) sign first. The auditor is invited after they have completed their signing.

What if a signer is unavailable?

Excuse the signer, and the others can continue. At least one company signatory must remain, and the auditor cannot be excused. Excusing cannot be undone.

What if a signer declines?

Cancel the process and start over, or excuse the declined signer.

What if the signing request expires?

Extend the due date (existing signatures are kept) or cancel the process.

Can I fix a wrong email address after sending?

Yes, with Edit email address, as long as the signer has not signed yet.

Can I edit the statement after sending it for signing?

Cancel the signature process, edit the document, and send it again. If the process is completed but not yet marked as signed, use Restart signing process. After the statement is marked as signed, it cannot be edited.

Where can I see the history of signing requests?

In the Signing log.

Does the accountant receive separate notifications about the progress of the signing process?
No, not yet. The accountant can monitor the progress of the signing process in Procountor’s Financial statements view. Notifications are planned to be added in the future.

Do I need to activate electronic signing before using it?

Yes. You must turn it on and confirm that you are authorised to do so before first use, also during the free period. You can do this in the usage settings (Additional features tab) or in the Signatures step.

Can I use electronic signing in a test environment?

No. Electronic signing is available only in production environments

​Do I need Procountor credentials?
No. You sign through the link in the email invitation, in Docue's signing service.
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What if the signing process is cancelled after I have signed?
All signatories are notified of the cancellation. After the cancellation, the partially signed document is no longer available, and the process can be restarted.
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Where can I find the signed financial statement?
After you have signed, you can download the document with the Download PDF button in the top bar of the signing service. When everyone has signed, you receive an email with a Download document button. Download the document by the date stated in the message. The company archives the completed signed financial statement in Procountor. If needed, ask the company or the accounting office for a copy.

How much does electronic signing cost?
EUR 1.65 (+ VAT) for each successful signature from 1 January 2027. The price is the same in all Procountor product versions. See also the price list.
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Which invoice is the charge added to?
The charge is added to your environment's Procountor invoice.
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Will I be charged if the signing process is not completed?
Invoicing is based on successful signatures. If some signers have signed before the process is cancelled or expires, those signatures are invoiced.
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Are reminders charged?
No. Reminders do not add a charge.
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Is manual signing charged?
No. The charge applies only to electronic signing