General
Errors in Incomes Register reports are displayed in the Incomes reports widget on the Procountor front page. If the widget is not visible on the front page, you can add it by clicking the Edit front page button and selecting the widget to be displayed.
The Incomes Register Reports widget on the Procountor front page shows not only the reporting due dates but also notifications of new report errors.
Notifications of new errors are displayed separately for earnings payment reports and employer’s separate reports.
From the new errors notification, you can navigate directly to the corresponding report type page (earnings payment report or employer’s separate report).
You can find the instructions how to correct the erroneous reports here.
User rights
The Incomes Register Reports widget can be made visible for a user with the following user rights:
Notifications – at least Viewing rights
Travel & expenses – at least Viewing rights
Payroll (all salary functions) – All rights
Viewing error messages
You can view error messages by clicking the New errors button in the Widget, which navigate directly to the corresponding report type page (earnings payment report or employer’s separate report).
In the Event history column, you can see the error message returned by the Incomes Register.
The reports are shown by default according to the following search criteria:
Earnings Payment Report
Source: Salaries, if the erroneous reports also relate to salaries
Source: Travel invoices, if the erroneous reports relate only to travel invoices
Payment date from: The first day of the previous 6 months
Event history: Show reports with new errors
Employer’s Separate Reports
Previous 12 months
Show reports with new errors
You can adjust the search criteria if necessary.
New error message
If a report has a new error message, the Event history field on the Notifications > Incomes Register > Earnings Payment Report and Employer’s Separate Reports pages displays the label New error message and the row is highlighted. A more detailed error message from the Incomes Register opens by clicking the New error message in the Event history field.
A new error message is defined as:
An error message on an earnings payment report or employer’s separate report that has not yet been opened from the Event history field, OR An error message on an earnings payment report from which the New error message marking has not been removed using the Clear all new error messages button.
Once the error message has been opened or the marking removed with the Clear all new error messages button, the error becomes a regular error message without highlighting and will no longer appear in the widget on the front page.
The Clear all new error messages button can be used to clear the New error messages from all earnings payment reports at once.
The New error message is not removed if the error is opened by a user with viewing right to Notifications.
Note: The New error messages cannot be restored to a report once it has been cleared or opened.